Refund policy

Returns are accepted within 14 days of delivery if the piece is unused and in its original condition. Handmade and custom pieces cannot be returned unless they arrive damaged or not as described. Contact hello@roseandhoneyshop.com with your order number and photos. If we made an error or the item arrived damaged, we will repair, replace, or refund. Refunds are issued to the original payment method after we receive the return. Buyer pays return shipping unless the error was ours.